Vapiano is an innovative European concept serving made-to-order hand tossed pizzas, fresh, house-made pasta and hand tossed gourmet salads. This review is for the branch in Dubai Media City near the Media One Hotel.
Vapiano has been our go to place for lunch especially when we are craving for pasta and pizza. But they don’t just serve those, they also have salads, risotto, soups, cheesecake and some international inspired dishes.
I love how they keep on improving the place. It used to be small but they have refurbished it for a bit and now the space is just massive and they have an area for smokers, a small bar for when you only want drinks and now that the weather has cooled down, they have opened the seating area outside so customers can now dine al fresco.
As soon as you enter the restaurant, you will be given a card for your order. Unlike other restaurants, Vapiano introduced an innovative pick-and-swipe concept of placing orders with live cooking stations to ensure that the food is freshly prepared and is served warm to diners. I think this works well and we have not encountered any problems when placing our order and paying for them.
The food so far has been consistently good. I need to mention that they make their own pasta from scratch everyday which is maybe one reason why I like how it tastes. Although except for a few times, I feel that the pasta is not cooked very well or maybe I haven’t mentioned that I need it to be cooked a bit longer. I think it’s just an isolated case and not really a complaint. Perhaps they just need to make sure that they follow their guidelines when cooking because sometimes, it gets too busy and so they might rush the cooking process. I would recommend the lasagna and chicken alfredo as these are my favorite and my usual order whenever we visit the place.
The service in the restaurant is great. Even though you have to place your order yourself, there are times when the waiters can assist in serving them. We also have some requests from time to time and they are attentive and are willing to give a hand if needed.
In conclusion, Vapiano has been and still one of our favourite places in Media City. They have been dependable and unfailing with the food and the service as well as the ambiance and the cleanliness of the restaurant. I hope they continue to be consistent or if they can still improve what they find is weak or lacking in the restaurant, then that would be better. I would definitely recommend this place to anyone who loves their pizza and pasta ‘coz that’s what they do best.