Softouch Spa, Kempinski Hotel

Softouch is a popular spa operator currently serving guests at destinations around the world in hotels such as Kempinski, Grecotel, Le Méridien, Damac and other prestigious brands.

Softouch Spa has drawn both inspiration and knowledge of age-old wellness remedies has now grown to become an international luxury full-fledged spa operators working only with luxury hotels worldwide. Guests at every Softouch Spa benefit from the collective experience of a highly trained team of Spa managers, therapists, beauticians, researchers and academicians who together create the highly sought-after holistic Softouch Spa experience.

I went to the branch in Mall of the Emirates to try one of their treatments because as everyone knows, I am exhausted from all the work and events that are happening every single day.

When I arrived, I looked around the spa and checked out the facilities before deciding on the treatment. I saw that they have a relaxation room, several treatment areas including a couples room and the whole property were just calm and relaxing. The ambiance was so serene and you know exactly that you’re inside a spa. The calming scent also lingers throughout the whole spa and I just love the whole place.

Upon checking with the receptionist, I decided to try their signature therapy called Softouch Harmony. Basically, the treatment is a harmonious blend of scrubs, massage and facial and is supposed to be a total relaxing ritual.

After checking the facilities, I prepared myself for the treatment. Since the treatment starts with a scrub, my therapist suggested that I take a shower after that. I agreed and prepared myself for it.

First of all, the treatment room is very nice and spacious. The lighting was good and so was the air conditioning. The product that was used was also something that I believe is of high quality because there was no tingling sensation in my skin.

My therapist was also very accommodating and he knows what he was doing, checking up on me if everything was ok as soon as he began and during mid-treatment. I enjoyed every minute of the scrub and after the session, I felt really clean with a smoother skin.

I took a shower after that and he gave me everything that I needed from towel to slippers to another set of underwear and he also prepared the heater to make sure the temperature was just right.

Soon after, it was time for the massage and I cannot wait because I was really stressed and tired. Before he started, he made me choose the scent of the oil that he will use. Apparently, there are different benefits too because of the aromatherapy.

I chose lavender as I know for a fact that is much more than just pretty & calming. It is also one of the most powerful remedies in the plant world, offering both physical and emotional relief for various problems.

We proceeded with the massage and I can’t feel any more relaxed. Regular massages I feel really help in improving circulation and I appreciated the long, relaxing strokes, kneading, tapping and shaking motions. Soon after, my muscles were relieved of tension and my body felt rested and my mind at ease.

To finish the total pampering experience, I had the mini facial which lasted for about 25-30 minutes. It’s the perfect way to end the treatment as my whole body was relaxed already and it’s a nice touch to have a clear face after.

The facial was a very basic one that starts with exfoliation, cleansing and then moisturizing. The results are immediate and can easily be noticed within a few moments after the treatment.

As soon as we finished, he offered me a tea or coffee and was told that I can stay for as long as I want in the relaxation room. I stayed for quite some time while having my tea and I was so satisfied with the treatment and the service.

To sum up, I felt like a renewed person after, almost like a baby that was born again because my muscles were relaxed and the tension were all gone. The Softouch Harmony treatment was so calming, it’s as if I’m a laptop that was restarted and now all my body parts are functioning properly again.

I would highly recommend a visit to the Softouch Spa and experience it for yourself. It’s not enough that you go to just any spa, you have to go somewhere that knows what they’re doing because they can recommend the best treatments for you. Softouch definitely knows how to pamper their clients and true to their philosophy, you’ll get relaxation, refreshment, and renewal after every treatment.

For more information on the treatments and locations, you may visit their website:

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